#129 Paula Agganis: 5 Minutes of Confidence Started This Restaurant
#129 Paula Agganis: 5 Minutes of Confidence Started This Restaurant
Chef Paula Agganis runs Paula's at Courtland Club in Providence, Rhode Island: a Greek and Eastern Mediterranean residency inside a landmark cocktail bar, and she does it with no culinary school, three staff, two induction burners, and a spreadsheet she inherited from another chef. This episode is a working blueprint for the restaurant career nobody maps for you: constraint-driven menu development, local farm sourcing that actually pencils out, brand identity built with real artists instead of AI slop, burnout boundaries that survive a real service schedule, and the psychology of failing in public with your own name over the pass. If you're a line cook, bartender, sous, or first-time GM waiting for permission, this is for you.
Expect to learn:
- The cost comparison Paula ran between local farms and her broadline supplier, and why the result removes the last financial argument against sourcing locally
- Why she asked an illustrator to start building her brand identity before she was offered the job
- How she designed an entire menu around what her kitchen can't do and why one property of Mediterranean cooking made the constraint an advantage
- The one question a former manager taught her to ask about every protein on the menu, which changes how you order forever
Links:
- Courtland Club
- Paula’s on Instagram: @paulas.providence
Service starts now.
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I talk to people in and around the service industry space. I'm looking to hear from the people I wish I could have talked to when I was coming up in bars. Said another way: I am trying to make sense of this wild, beautiful mess that can be a life working in bars, and help others that are feeling similarly confused and/or lost. Check out the Podcast Website Here and get in touch with me!
Classic Episodes You May Like:
- Doug Frost MW MS
- Jeffrey Morgenthaler
- Steve Schneider & The Best Bar in North America
- Edward Slingerland's Masterful work on Intoxication
- Andrew Hurley of Vegas.Wine
- Chris Tunstall of A Bar Above
- Tony Abou-Ganim
- Bobby "G" Gleason
As always, I’m just here taking notes, trying to figure out what it all means.
Cheers
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